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Alcatel-Lucent

"Our commitment is making communications sustainable, affordable and accessible, as we pursue our mission of realizing the potential of a connected world."

Alcatel-Lucent is a globally trusted partner of service providers, enterprises, and governments, and a leader in mobile, fixed access, IP and optics technologies, applications, and services. An innovator in networking and communications technology, Alcatel-Lucent provides bold innovation to keep customers on the leading edge.

Alcatel-Lucent is the home of world renowned research centers, Bell Labs. The research completed at Bell Labs has resulted in breakthroughs in networking and communications that have helped shape the industry.

One of the MIT Technology Review's Top 50 Worlds Most Innovative Companies, a ranked Technology Subsector leader on the Dow Jones Sustainability Index, and one of the Thomson Reuters Top 100 Global Innovators, Alcatel-Lucent is a recognized global leader in innovation and sustainability.

"Through such innovations as lightRadio, Alcatel-Lucent is making communications more sustainable, more affordable and more accessible as we pursue our mission to realize the potential of a connected world."

Offering a portfolio of solutions and services for both Public and Private Organizations, and Telecom Network Operators, Alcatel-Lucent helps organizations improve energy management, transport efficiency, and government services. A pioneer in applications and services, they offer complete solutions and provide end-to-end communication systems and integration.

Leaders in Innovation and Technology

At Alcatel-Lucent Innovation is the cornerstone of everything they do; from investments of €2.3 billion in Research and Development activity, to a portfolio of over 30,700 patents, it is evident that innovation isn't just a piece of the strategy - it is the strategy.

Alcatel-Lucent knows that service providers need to remain competitive by offering new technology and experience to customers. Bell Labs researchers work closely with product development teams and customers to ensure there is a dynamic network available where new services can launch quickly.  They work diligently to continuously expand all varieties of communications networks, from optical to wireless to IP to broadband. Not only do Bell Labs researchers work to expand these networks, they apply the newest technologies available to make them faster, smarter, and greener.

Why NATI

Alcatel-Lucent recognizes the value of empowering innovation and working together with leaders in technology at a global level.  The Newfoundland Association of Technology Industries (NATI) represents a broad ecosystem of partners that are driven by a common passion for transforming the Atlantic Canadian region into a technical hub for innovation and investment.  The entrepreneurship attitude and technologies being developed within this region present a strong opportunity for Alcatel-Lucent to engage with those global companies that will continue to help transform the communications sector well into the future.

As Director of Customer Experience Solutions Marketing at Alcatel-Lucent, Ajay Pande is responsible for all aspects of marketing - from strategy, positioning, and messaging development to market launch and campaign leadership - for the Motive portfolio of Mobile Customer Experience Solutions (CXS).  These solutions are deployed by over 250 service providers globally.  Mr. Pande states, "Customer Experience is now becoming the critical driving force behind business success - and it manifests itself across multiple touch points.  Many of NATI's membership are helping to enhance how businesses interact directly with customers in the form of technological innovation.  This presents an excellent opportunity to become part of this larger local ecosystem and work together on future opportunities around customer experience."