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Gaining the Value Added Sales and Marketing Edge Through Trust

Thursday, August 16, 2018

Date: Thursday, July 21st, 2016
Time: 8:30 a.m. -12:00 Noon
Location: Fairfield Inn and Suites, Kenmount Road, St. John's
Cost: $25.00 for NATI members, $50.00 for non-members


Join NATI on Thursday, July 21st, for an interactive and engaging half-day workshop on Gaining the Sales & Marketing Edge through Trust, with Natalie Doyle-Oldfield of Success Through Trust.

Erosion of long term customers, decreasing customer referrals, declining sales, and deceasing margins are all indicators of low trust.

This program is for audiences that want insights on how to improve business performance. Natalie demonstrates how trust in your business creates success for your business. She inspires the audience to create action plans that enable the entire company to contribute to building customer trust. Audiences finish with practical how-tos and are motivated to execute ideas to improve business  performance.

Using case studies participants will:

•             be given concrete ideas to improve business performance

•             identify critical indicators of low customer trust

•             learn the science behind how customers determine to buy

•             identify steps to build, strengthen and protect trust with customers

•             receive practical how -tos

Click here to register.


About Natalie Doyle Oldfield

Natalie Doyle Oldfield is a trust authority, consultant and speaker who works with companies to grow their business, profits and increase customer loyalty. A former Chief Marketing Officer, she is the author of Building Trust with your Customers and creator of The Client Trust Index™ and Becoming a Trusted Advisor. Known as a passionate and energetic speaker, she has presented to audiences throughout North America, Europe and Asia.

Natalie has worked in marketing communications and sales in multinational companies for over 20 years. Her experience working with a variety of companies drew her to the conclusion that trust is the most important asset a business can protect. After years of research, and the completion of her Masters degree, Natalie created the Building Trust Model© and The Client Trust Index™ a proprietary business intelligence system to measure client sentiment and experience. She is a keynote speaker and facilitator of corporate seminars and works with organizations to increase profits and customer loyalty. Sessions offer strategies and practical tools to improve relationships, customer experiences and the bottom line.

Natalie has been a part time faculty member in the Communications and Public Relations department at Mount Saint Vincent University, and in the School of Business at the Nova Scotia Community College. She holds a Bachelor of Arts, Certificate in Management (Georgia Institute of Technology), Bachelor of Public Relations, and Masters in Public Relations and Communications.



"I would recommend the workshop [communications and versatility training]; it was professionally instructed. I liked that it was a tailored presentation and that you learned practical useful new skills."     -Mandy Woodland, Barrister and Solicitor, Mandy Woodland Law

"The session was a 10/10. We would recommend it for any sales team looking to improve sales, customer relationships  and  customer  experiences. Each  account  rep  and  production  technician  left  with  specific action item to improve customer trust and help them sell more.   The session was excellent, very informative and engaging."     -Ian MacArthur, Sales Manager, CTV Atlantic, Bell Media

"The Sales workshop with Natalie was fantastic!  Not only did she share some real life experiences, we each walked away with some tools that will help us keep our sales goals in focus and on track. Thank you Natalie for reminding us that sales is really all about building trust, and nurturing relationships that can be beneficial for both parties"     -Nicole Osmond Director, Atlantic Canada Futurpreneur Canada